Information We Collect

We collect information to provide better business automation services to our clients. The data we gather falls into several categories, each serving specific purposes in delivering our solutions.

How We Use Your Information

We use collected information to deliver business automation solutions and maintain professional relationships with our clients. Each use serves a legitimate business purpose.

• Providing customized business automation consultations and recommendations
• Communicating about services, project updates, and technical support
• Improving our website functionality and user experience
• Analyzing service effectiveness and client satisfaction
• Complying with Australian privacy laws and business regulations
• Protecting against fraud and maintaining service security

Data Sharing and Third Parties

We maintain strict control over your personal information. orenyquara does not sell, rent, or trade your data to third parties for marketing purposes. We may share information in these limited circumstances:

Service providers who help us deliver business automation solutions, including cloud hosting services, email platforms, and project management tools. These partners operate under strict confidentiality agreements.

Legal requirements may occasionally require us to disclose information to Australian government authorities or courts when legally obligated to do so.

Business transfers — if orenyquara were acquired or merged, your information would transfer to the new entity under similar privacy protections.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encrypted data transmission using industry-standard SSL certificates for all website communications and client interactions. This ensures information remains private during transfer.

Secure data storage with regular backups, access controls, and monitoring systems. Only authorized team members can access client information, and all access is logged.

Regular security assessments and updates to our systems, following Australian privacy and security guidelines. We review and improve our protections continuously.

Staff training on privacy requirements and secure data handling procedures. Every team member understands their responsibility to protect client information.

Data Retention and Deletion

We retain personal information only as long as necessary for business purposes and legal requirements. Different types of information have different retention periods:

• Active client information: Maintained during service relationship plus three years
• Consultation records: Kept for two years after final contact
• Website analytics: Aggregated data retained for statistical purposes
• Email communications: Stored for business continuity and reference
• Financial records: Retained per Australian taxation requirements

When retention periods expire, we securely delete personal information unless ongoing storage is required by law or legitimate business interests.

Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance user experience and understand how visitors interact with our content. We use both essential and optional cookies.

Essential cookies enable basic website functionality, security features, and remember your preferences during visits. These are necessary for the site to work properly.

Analytics cookies help us understand which pages are most useful, how long visitors spend on different sections, and what information clients find most valuable. This data guides website improvements.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality, but won't prevent you from accessing our services.

International Data Transfers

While orenyquara operates primarily in Australia, some of our technology partners and service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place.

All international transfers comply with Australian privacy law requirements and include contractual protections for your personal information. We only work with providers who demonstrate adequate security and privacy standards.

Cloud storage services may replicate data across multiple geographic locations for reliability and performance, but access remains restricted and encrypted regardless of physical location.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated to clients through email or website notifications.

Minor updates that don't affect how we handle your information may be made without specific notification, but the policy date will always reflect the most recent version.

We encourage you to review this policy periodically to stay informed about how we protect your privacy and handle your personal information.